1

I took my car to this shop for a transmission repair. I had the new transmission delivered to the shop for installation. I was told that the job would take two days. It took two weeks over the said time for my car to be repaired. They gave me three different times and failed to meet each deadline. Yes, they were nice to me as they kept me waiting for my car to be fixed. After going there time after time, seeing my car sitting in the shop and listening to excuse after excuse, they finally worked on it and it took only 6 hours for them to make the repairs. This is no complaint about the work, my car runs great. My complaint is about the time it took to complete the work. Also the fact that they didn’t keep me updated regarding the delays of time.

5

Very helpful and pleasent to do business with. I was very satisfied with they're service

Thanks for the kind words, Larry! We're thrilled that you had a 5-star experience at Mr. Transmission Milex Highland! We look forward to providing you with more great experiences in the future.

- Mr. Transmission - Milex Complete Auto Care - Highland
5

The staff is polite, knowledgeable, and receptive to customer concerns.

Christopher, Thank you for choosing Mr. Transmission Milex Highland and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with 5-star service.

- Mr. Transmission - Milex Complete Auto Care - Highland
5

Very quick and friendly company! Had my car in and out within 2 weeks from diagnosis to ordering parts and installation and kept me informed every step of the way!

Hey Christian, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Mr. Transmission Milex Highland truly values your feedback!

- Mr. Transmission - Milex Complete Auto Care - Highland
5

I was in town for a tournament, my car broke down late Friday night. I had my car towed to their shop Saturday morning. Greg was my saving grace. He and his mechanic showed me that there are good people willing to go above and beyond. They got me back on the road, so I could get back home. The price was fair and reasonable. If I ever break down in Highland Indiana this business is the only place I will take my car.

Thank you for the review, Jd! Mr. Transmission Milex Highland appreciates your feedback. So glad we could get you back on the road safely!

- Mr. Transmission - Milex Complete Auto Care - Highland
5

Nice work. Greg was very helpful and very friendly. I am a long time customer and I will strongly recommend anyone who needs car repair.

5

Great service! Worked later hours to complete the job!

1

Beware. They should have known better, or they simply took advantage of me. I took my jeep commander here to have a transfer case motor replaced. 10 minute job, just two bolts and plug in the connector. They suggested I have them change the transmission fluid (transmission was working perfectly) and change the rear end fluid. I let them. 1,000 miles later the transmission went out and they charged me almost $5000.00 to repair. Another 1,000 miles and the rear end went out. I took it elsewhere. I've since learned unless you are having problems, Don't change these fluid's unless you've been doing it regularly. THEY SHOULD HAVE KNOWN BETTER.

Thank you for the review Joel! Mr. Transmission Milex of Highland, IN appreciates your feedback!

- Mr. Transmission - Milex Complete Auto Care - Highland
1

I paid money for an inspection on the car transmission and was given an indeterminate diagnosis with an option to pay the business more for an unguaranteed solution. This doesn't sound great for a business that specializes in auto transmissions.

5

Had front end noise on my vehicle. Two other places replaced components that did not solve the issue. I’m very satisfied with the workmanship and communication here.

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